Catalog Search Results
Author
Publisher
Hyperion
Pub. Date
c2008
Edition
1st ed.
Physical Desc
xxvii, 255 p. ; 22 cm.
Language
English
Description
Explains how to improve customer service by taking care of one's employees, counseling business leaders on the principles of imparting kindness, trust, and pride in a working force to enable greater productivity and loyalty.
Author
Publisher
Portfolio / Penguin
Language
English
Description
..."Why are some people and organizations more innovative, more influential, and more profitable than others? Why do some command greater loyalty from customers and employees alike? Even among the successful, why are so few able to repeat their success over and over? People like Martin Luther King Jr., Steve Jobs, and the Wright Brothers might have little in common, but they all started with why. It was their natural ability to start with why that...
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