From the Dust Jacket: Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and...

Margaret Douglas, who's been a supporting player in bestseller Johansen's Eve Duncan series (Silencing Eve, etc.), takes center stage in this exciting standalone. As a volunteer at the San Diego Zoo in California, Margaret has been making good use of her psychic ability to communicate with animals such as Zaran, a stubborn tigress who refuses to accept her cub. Late one night, just as she shuts Zaran's cage, Margaret feels a gun in her back. John...

A very quiet cricket who wants to rub his wings together and make a sound as do so many other animals finally achieves his wish. The cricket's sound is reproduced at the end of the book.

"When Sophie's new sister won't stop crying, only two-year-old Sophie can communicate with her, even if she isn't using her words as her parents want her to"--

Pursued by power-hungry Prentiss and mad minister Aaron, young Todd and Viola set out across New World searching for answers about his colony's true past and seeking a way to warn the ship bringing hopeful settlers from Old World.

A trip to the laundromat leads to a momentous occasion when Trixie, too young to speak words, realizes that something important is missing and struggles to explain the problem to her father.

Presents a familiar nursery rhyme accompanied by illustrations showing how to form the American Sign Language signs for each word.

"Like other workplaces, libraries can sometimes be stressful, with library workers bearing the brunt of such problems as uncivil patrons, poor communication, inadequate leadership, and toxic behaviors by fellow employees. But there's hope. Following up their acclaimed examination of the dysfunctional library ("should be essential reading for library leaders" raves Journal of the Australian Library and Information Association), here the authors present...