Catalog Search Results
Author
Publisher
Hyperion
Pub. Date
c2008
Edition
1st ed.
Physical Desc
xxvii, 255 p. ; 22 cm.
Language
English
Description
Explains how to improve customer service by taking care of one's employees, counseling business leaders on the principles of imparting kindness, trust, and pride in a working force to enable greater productivity and loyalty.