Crucial conversations : tools for talking when stakes are high
(Book)
Contributors
Published
New York : McGraw-Hill, [2012].
Format
Book
Edition
Second edition.
Physical Desc
xviii, 244 pages ; 24 cm.
Status
Description
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Copies
Location | Call Number | Status | Due Date |
---|---|---|---|
Cochranton Area Public Library | 153.6 PAT | Checked Out | June 4, 2024 |
More Details
Published
New York : McGraw-Hill, [2012].
Edition
Second edition.
Language
English
Notes
Bibliography
Includes bibliographical references (page 231) and index.
Description
From the Dust Jacket: Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their bestselling classic to provide even more ways to help you take the lead in any tough conversation: New firsthand accounts of how these skills changed readers' lives; New case studies showing how business leaders successfully applied these methods to achieve results; New links to videos teaching what to do and what to avoid during crucial conservations; New research findings offering fresh insights for applying the skills taught in the book. Crucial Conservations is filled with practical advice you can start using today: Prepare for high-stakes conservations; Make it safe to talk about almost anything; Transform unpleasant emotions into powerful dialogue; Be persuasive, not abrasive. Crucial Conservations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career.
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Citations
APA Citation, 7th Edition (style guide)
Patterson, K. (2012). Crucial conversations: tools for talking when stakes are high (Second edition.). McGraw-Hill.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Patterson, Kerry, 1946-. 2012. Crucial Conversations: Tools for Talking When Stakes Are High. McGraw-Hill.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Patterson, Kerry, 1946-. Crucial Conversations: Tools for Talking When Stakes Are High McGraw-Hill, 2012.
MLA Citation, 9th Edition (style guide)Patterson, Kerry. Crucial Conversations: Tools for Talking When Stakes Are High Second edition., McGraw-Hill, 2012.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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